Helping You Feel Confident with Technology—One Patient Step at a Time.
No tech jargon. No judgment. Just kind, clear guidance.Concerned about staying safe online?
Have questions about your device?
Quick Tech Help
Need help with one specific thing?
30-minute phone call: $40
Perfect for quick questions and forgotten steps
To ensure the best fit, I start with a free 15-minute chat to understand your needs first.
Personal Tech Coaching
Want unhurried, comprehensive help?
90-minute session: $120
Phone, video, or in-person support
To ensure the best fit, I start with a free 15-minute chat to understand your needs first.
Retirement Communities
Programs for retirement facilities
Custom pricing for your community
Group classes and individual resident support
Get Your FREE Technology Safety Guide
Learn how to stay safe online, avoid scams, and protect your personal information. Easy-to-follow steps in plain English.
What You’ll Learn:
Hear from those who trust Gentle Tech Support
“I was terrified of my new smartphone. Rachel spent 90 minutes showing me everything step by step. Now I text my grandchildren every day! The printed guide she sent me sits right by my chair.”
“We learned more in Rachel’s 3-hour class than in months of trying to figure it out ourselves. The small group was perfect – we didn’t feel rushed or embarrassed to ask questions.”
“Rachel solved a problem in 20 minutes that I’d been struggling with for weeks. She explained it so clearly that I actually understood WHY it happened.”
Rachel had well-organized and clear instructions, and was always ready to help. She is very positive and patient with people like me,
It was a real learning experience with a very patient instructor. Most importantly, I felt safe and comfortable the whole time.
Hi. I’m Rachel – and I know exactly why technology feels overwhelming.
When my own parents started asking me, “Will this charge my credit card?” and “What if I break something?” and “Why is everything so small I can’t read it?” I realized that brilliant people who raised families and ran businesses were being made to feel foolish by technology that just wasn’t explained properly.
I watched them struggle with “Where did my email go?” and “Why did everything change again?” and “Can you just show me one more time?” – and I saw how frustrated they felt when tech support people talked too fast, used confusing terms, or acted like simple questions were silly.
That’s when I discovered my true calling: helping seniors learn technology at their own pace, without judgment, and with the same patience I’d want for my parents.
What makes me different?
25 years in technology – I understand how it works and why it breaks down.
Teaching technology at a local retirement community -I’ve learned exactly how seniors prefer to learn.
Experience teaching elementary students – I know how to explain things simply and patiently.
Personal experience with my own parents -I know the frustration from both sides.
My promise to you: I will never make you feel rushed, foolish, or overwhelmed. Technology should serve you, not stress you.
Ready to feel confident instead of confused?.
Whether you’re 55 or 85, whether you’ve never touched a computer or just got a new device, I meet you exactly where you are—with no assumptions, no pressure, and genuine care for helping you succeed.
Tech Coach